Customer Service

Your satisfaction is our top priority! We strive to offer an exceptional level of customer service and the highest quality products. However, sometimes things don't always go according to plan. We understand that occasionally your precious furniture may be damaged.  

Rest assures though, we have a dedicated team of experts in our Customer Service Department to turn unfortunate situations into remarkable solutions. Our team will spring into action and work tirelessly to rectify the issue as swiftly and seamlessly as possible.  

We'll always go above and beyond to ensure the outcome exceeds your expectations. From the moment you encounter any problem, consider it solved!  

At Cookes satisfaction isn't just a word, but a promise we keep with unwavering dedication! 



Contact US

Email Us:

Call our Birmingham Showroom: 0121 250 5050

Call our Christchurch Showroom: 01202 488 388