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We are proud of our team and proud of their dedicated service. Many of the team celebrate long service achievements, with the combined years of service totally over 100 years!    From our expert Sales Specialists to our experienced Head Office and Administration Teams, our Professional Delivery Teams and proactive After Sales Team. We strive to offer exceptional levels of service throughout your entire furniture buying process and always go the extra mile, to ensure your furniture shopping experience is as enjoyable as possible. 

Our Team

We are proud of our team and proud of their dedicated service. Many of the team celebrate long service achievements, with the combined years of service totally over 100 years!   

From our expert Sales Specialists to our experienced Head Office and Administration Teams, our Professional Delivery Teams and proactive After Sales Team. We strive to offer exceptional levels of service throughout your entire furniture buying process and always go the extra mile, to ensure your furniture shopping experience is as enjoyable as possible. 

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Our Showrooms

Our ‘We don’t need to promise, Price Promise’. For over 75 years Cookes has been a household name known and respected for high principles and excellent customer service.  Being a family business, doing the right thing has always been a question of honour – and a source of family pride. So, it goes without saying that we do everything properly, and our promises are always kept. Rest assured, should you find exactly the same product for a cheaper price from another retail store, we will match the price, the delivery service and payment method. Anything else just is not us!

Our Price Promise

Our ‘We don’t need to promise, Price Promise’. For over 75 years Cookes has been a household name known and respected for high principles and excellent customer service.

 Being a family business, doing the right thing has always been a question of honour – and a source of family pride. So, it goes without saying that we do everything properly, and our promises are always kept. Rest assured, should you find exactly the same product for a cheaper price from another retail store, we will match the price, the delivery service and payment method. Anything else just is not us!

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Our Furniture

At every stage throughout your furniture purchase we make every attempt to ensure you are 100% satisfied and delighted with your new purchase. However, sadly sometimes there might be a small issue but please be assured we will make every effort the get the situation resolved as soon as possible. Our experienced and dedicated After Sales Team are always on hand to help with any of your concerns.  
Our Customer Service

At every stage throughout your furniture purchase we make every attempt to ensure you are 100% satisfied and delighted with your new purchase. However, sadly sometimes there might be a small issue but please be assured we will make every effort the get the situation resolved as soon as possible. Our experienced and dedicated After Sales Team are always on hand to help with any of your concerns.  

Contact Us
Our Delivery Teams offer a premium delivery service. We understand that the joy of a new purchase should continue throughout the process; from the thrill of discovery to welcoming it safely into your home. So, when you see our Delivery Team arriving in Cookes vehicles, you know you can expect more than just your furniture. They will be delivering professionalism, care and consideration - the excellent service that Cookes is known for - right into the heart of your home.
Our Delivery Service

Our Delivery Teams offer a premium delivery service. We understand that the joy of a new purchase should continue throughout the process; from the thrill of discovery to welcoming it safely into your home. So, when you see our Delivery Team arriving in Cookes vehicles, you know you can expect more than just your furniture. They will be delivering professionalism, care and consideration - the excellent service that Cookes is known for - right into the heart of your home.

Find out more