Furniture Ombudsman

To give our customers peace of mind and demonstrate our commitment to responsible retailing, Cookes Furniture is a full member of The Furniture Ombudsman, an independant organisation commited to raising quality standards for future consumers.

We have pledged to follow their Code of Practice, so that you can shop with confidence. If anything does happen to go wrong, as a direct customer, you can get unbiased and informed advice, and independent dispute resolution services.

To find out more about the Furniture Ombudsman and how they use their services please visit